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First, click three parallel lines to open the menu and choose Help. You can open your profile folder by going to the Troubleshooting page.If the outlook is not reaching to trash folder or the trash folder is not emptying older messages, then you should troubleshoot such a problem. The deleted emails are not removed from the mailbox completely, but they remain in the trash folder for a limited number of days. Change the port number to 2525 for the outgoing SMTP Server.On the account settings page, check various settings like Incoming email server, outgoing email server, username, and password are configured appropriately.There can be two reasons behind such – first, the account settings in thunderbird are changed, and Port 25 is prohibited by Internet Service Provider. If the email remains in the outbox, then it means that your email is not sending email and you should check the outgoing server settings. When the user tries to create a new email and send it to an external account, then the message remains in the outbox for a limited time before processing completely. Recommended: Backup All Mozilla Thunderbird Emails to System Hard Drive #2. Reset these settings and restart the application. In your account, go to Server Settings and check the improper settings in various sections like Server name, authentication method, check for new messages at startup, check for new messages every selected minute, allow immediate server notifications when a new message arrives, etc.If you have a suspicion that your email is not receiving emails, then you should check the settings of your account and reset it. Click it to read the message and see if they are any attachments with it. If you receive new emails in Thunderbird, then they are shown in board colors for quick identification. If you have faced any such problems in Thunderbird, then you should follow the complete method and protect your mailbox. In this article, we are going to show you some common Thunderbird errors. Incidentally, the behavior of the corrupt desktop application can hamper the mailbox sending or receiving process emails. If you have enabled competent antivirus software in your computer and you are updating your windows regularly then there are lesser chances that Thunderbird will face any challenges in email communication. It separates mailbox with their dedicated set of folders. If you have connected multiple accounts in Thunderbird, then you can access them simultaneously in the application. You can install it on your desktop and access email regularly. Follow this post – Best Ways to Disable Avast for PC and Mac Temporarily/Completely to disable it.Thunderbird from Mozilla is the open-source email manager that a user can use to connect with their email accounts from various services like IMAP, SMTP at, etc. Then you need to disable third-party antivirus software, like Avast. Step 3: Choose both the Turn off Windows Defender Firewall(not recommended) options and press the OK button. Step 2: Click Turn Windows Defender Firewall on or off to open the Customize Settings. Step 1: Open the Run application on Windows and input firewall.cpl, then click OK to open Windows Defender Firewall. Now, let’s see how to turn off Windows Defender Firewall. Thus, you need to turn off Windows Defender Firewall and third-party antivirus software temporarily. The antivirus software can cause the “Thunderbird connection to server was reset” error. Fix 4: Turn off Antivirus Software Temporarily After reinstalling the software, launch it and see if the issue is gone. After that, you can download this software from its official website. Step 3: Restart your PC to take its effect. Then follow the on-screen prompts to complete this process. Step 2: In the pop-up window, find the AVG program, right-click it and select Uninstall. Step 1: Right-click the Start menu and select Programs and Features ( Apps and Features) from the context menu. If the last solution fails to resolve the problem, you may have to reinstall AVG. Step 3: Click the Proxy tab and turn off the Use a proxy server option.Īfter that, check if the error Thunderbird connection to server was reset has gone. Step 2: Then, click the Network & Internet part to open it. Step 1: Open the Settings application by pressing the Windows + I keys at the same time. It’s recommended to turn off VPN ad proxies to fix the “Thunderbird connection to server reset” error. Read More Fix 2: Turn off VPN and Proxies
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